OUR SERVICES

Mercury creates and ideal connection between the shippers and consignees via its efficient system.

We undertake the following services:-
1. The booking of container and shipping space, consolidation, custom clearance, cargoes inspection, cargo distribution and insurance services.
2 .The handling and redistribution of cargoes by air, rail, road or sea.
3. Preparing and issuing shipping documents.
4. Warehousing and open storage yards for storage of various imports and exports cargoes transit, dispatching, packing and palletizing.
5. Door to door service.

At Mercury, successful logistic integration is achieved as we have at our disposals high traffic volume, competent and efficient staffs who are able to direct and follow consignments from their origin to destination and assume the technical and administrative roles i.e.; collection, loading, unloading, freighting, custom formalities and final delivery.

Further information are as follows:-
- Total FCL containers handled in 2000 were 3,523 teus.
- Total LCL and conventional tonnage (sea freighting) handled in 2000 were 16,268 MT.
- Total volume handled (air freighting) in 2000 were 206 MT.
- Services coverage in Malaysia, Far East, Europe, United States and basically world-wide.
- Goods handled included silo, machinery, electronic goods, furniture, food products, domestic appliances and etc.

Inland transportation services

Mercury has over the years increased it’s fleet of light and heavy cargoes transporting vehicles especially to meet our customers’ demand for higher volume and heavier throughput.
The following vehicles are owned and leased by us :-

Mercury provides crane lifting services (heavy and odd sizes) with capacity up to 200MT per crane, forklift hiring services, factory removal and machinery positioning. We have a team of experience staffs to handle this very specialize and delicate task. Proper staffs training and good preventive maintenance of our equipments will enable us to provide fast and efficient services at all time.

Mercury provides reliable and safe multi-axle trailers service for huge projects cargo transportation nation-wide. To ensure smooth operation of this task, we garner the co-operation of the relevant authorities i.e.; the traffic police for escort or/and the highway authorities to survey any form of obstacles (overhead bridge, electric cables and toll booth removals).

As shipping, forwarding and total logistic activities increased, our clients’ requirement for more storage space became apparent. Mercury’s multifunction warehouse and open store yard are located strategically at the central hub of Klang and surrounded by 3 major ports (West, North and South). We are therefore able to provide excellent and cost effective storage facilities for our clients. Our facilities are as follows:-

- Covered warehouse space of 160,000 sq. ft.
- Open yard storage of 4 acres.
- Warehouse and open yard manned by security guards.
- 6 units forklifts ranging from 2.5 tons to 10 tons.

The need for insurance protection has reached a level where all clients can no longer take for granted especially with the rise in insurance claims due to cargo damaged during transit, natural perils or accidents.

Towards the objective of total logistic support, Mercury being an authorized agent for American Home Insurance is able to provide marine insurance Clause A and C, inland transit insurance and motor insurance for our clients.

We take pride to having staffs who are well versed with the customs tariff nomenclature, regulations and procedures. As is the adage, “ The Custom protects, Consignee saves”, clearly indicate that our clients best interests are always in our mind.

Our staffs are trained and able to handle the followings:-
- Custom formality at all custom terminals within Malaysia.
- Health and veterinary goods.
- Assist in the application of government permits.
- Act as a consultant to client in area of custom procedures and law.
- Arrangement for fumigation, SGS inspection and reports.

Certain countries / government requires the submission of consular invoices and documents. Mercury has the resources and linkage to assist our clients to apply for Certificate of origin, GSP and Import permit.

Special projects involve heavy loads of highly sensitive equipment, which requires meticulous planning and prior scrutiny of the cargoes, storage, packing materials, shipping documents and resources to be used.

At Mercury, only the most qualified personnel are assigned to handle the task of special cargo, as the risk of shortcoming is usually large.

We are able and have the necessary resources to face the challenges of this assignment despite the fraught and risk attached to it.